As a leading Chinese orthopedic medical equipment R&D, manufacturing, and sales enterprise, our network includes regional offices supported by advanced production facilities. With professional R&D and manufacturing teams and an international-standard quality management system, we have earned recognition from many partners worldwide. We emphasize talent development, building a high-quality innovation team with strong R&D capabilities. Adhering to technological, product, and service innovation, we integrate superior resources to advance human health, following the motto: “Integrate the Master, Health being achieved."
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Frequently Asked Questions
What are the available shipping modes and associated charges?
Normally, we ship via professional couriers such as DHL, FEDEX, UPS, TNT, or via post based on specific client requests. Shipping charges depend on the weight and destination.
Does the manufacturing process meet international standards?
Yes, we hold ISO9001, ISO13485, and CE certifications. Copies of these certificates are available upon request to ensure full compliance with international quality standards.
What is the minimum order quantity (MOQ) and are samples available?
We generally expect minimum orders to be at least US$500. However, we support smaller sample orders for market testing. We can offer free samples, but the cost of freight is covered by the customer.
Can I request products that are not currently shown in the catalog?
Certainly. If you require similar orthopedic products not listed, please send us pictures or samples. Note that custom or unlisted items may require a longer lead time for delivery.
Are the listed products currently in stock?
Generally, we maintain stock for most listed products as they are produced monthly. However, availability can vary based on sales volume. Please contact our sales team for accurate real-time inventory information.
What are the accepted terms and methods of payment?
For payments under $800, 100% advance is required. For payments over $800, we require 30% T/T in advance with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.
KaiSo Medical
