Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we maintain international quality certifications to ensure the highest standards for our medical devices.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand the need for smaller sample orders to test the market. We can offer free samples, but freight costs are not included.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may require a slightly longer delivery time.
Do you have stock for listed products, or they are newly produced?
Generally, we maintain stock for listed products produced monthly, depending on sales conditions. Please contact our sales team for accurate inventory information.
What are your terms of payment?
Payment <=800USD, 100% in advance. Payment >800USD, 30% T/T in advance, balance before shipment. Payment methods include L/C, T/T, Western Union, and PayPal.