Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, our products are manufactured following strict quality standards. We handle shipping through professional couriers like DHL, FEDEX, and UPS to ensure safe delivery.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand that customers may need to place smaller sample orders initially to test the market. We could offer free samples, but the cost of freight is covered by the client.
Can I buy products not shown but similar to your catalogue?
Of course you can. Just send us pictures or samples. Please note that custom requests may take a slightly longer time for delivery.
Do you have stock for listed products, or are they newly produced?
Generally, we maintain stock for every listed product, produced on a monthly basis. However, inventory depends on sales conditions. Please contact us for accurate real-time inventory information.
What are your terms of payment and accepted methods?
For orders <= 800USD, 100% in advance. For orders > 800USD, 30% T/T in advance and balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
KaiSo Medical
