💬 Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier, or post upon request from clients. Shipping charges depend on the volume and destination of the order.
What is the minimum order that we can place?
We expect your minimum orders to be at least US$1000 for standard wholesale shipments.
Are sample orders available for market testing?
Yes, we understand that customers need to place smaller sample orders initially to test the market. Samples against cost are available on request.
Can I buy products not shown in the catalogue but similar to your range?
Of course you can, just send us pictures or samples. Please note that custom or non-catalogue items may take a little longer for delivery.
Do you have stock for listed products, or are they newly produced?
Generally, we maintain stock for every listed product, produced on a monthly basis. However, availability depends on current sales conditions.
How can I get accurate inventory information?
For the most accurate and up-to-date inventory status, please consult with our sales team directly before placing your order.
KaiSo Medical
