❓ Frequently Asked Questions
What is your business type and experience?
We are a specialized manufacturer established since 1994, focusing on high-quality medical production with decades of industry expertise.
What quality certificates do you hold?
Our production processes are fully certified with CE certificate, ISO 13485:2003, ISO 9001:2008, and GMP standards.
Do you offer customized or OEM services?
Yes, customized items are always welcome and OEM services are available to meet your specific requirements and design demands.
What are the available shipment methods?
We offer flexible shipping including door-to-door courier services (FEDEX, DHL, UPS, TNT), as well as air and sea freight options based on your needs.
Can I request items different from your standard design?
Certainly. We strive to assist our customers with customized solutions, though please note that bespoke designs may require a longer delivery timeframe.
How do you ensure product quality?
Quality is maintained through strict adherence to ISO and GMP international standards, supported by our long-standing manufacturing history since 1994.
KaiSo Medical
