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Q: What's your company Type? What certificates do you have?
A: We are manufacturer since 1994, with CE certificate, ISO13485:2003, ISO 9001:2008 and GMP. We can also work on it if you need some extra demands, OEM is always available.
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Q: Is it possible to buy items different from your design?
A: Yes, customized items are always welcome, while it will take longer time for delivery in this situation. We will try our best to help customers any way.
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Q: How about the shipment?
A: Usually our shipment depends on the customers’ requirements by door to door courier service such as FEDEX, DHL, UPS and TNT, meantime, shipping by sea or air are available as well.
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Q: Can I visit your company?
A: Welcome to visit our company. We are located conveniently close to the airport for easy access.
Frequently Asked Questions
1. Do you offer OEM/ODM services?
Yes, we provide professional OEM and ODM services to meet specific design and branding requirements.
2. What are your main quality certifications?
Our products are manufactured under strict standards including ISO13485, CE, and GMP compliance.
3. What is the typical lead time for customized orders?
Customized orders usually require a longer lead time depending on the complexity of the design; please consult our team for specific timelines.
4. Which international courier services do you support?
We regularly use FEDEX, DHL, UPS, and TNT for reliable door-to-door delivery worldwide.
5. Can products be shipped by sea or air?
Yes, we offer flexible shipping options including sea and air freight based on your volume and urgency.
6. Are you a factory or a trading company?
We are an established manufacturer with over 25 years of experience in the industry since 1994.
KaiSo Medical
