What are the available shipping modes and associated charges?
Normally we send through courier, or post upon request from clients. Charges are based on the weight and destination of the shipment.
Are your products certified by international standards like ISO or CE?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have CE mark for many of our orthopedic products.
What is the minimum order requirement for placing an order?
We expect minimum orders to be at least US$1000. However, we understand the need for smaller sample orders initially for market testing. Samples are available upon request against cost.
Is it possible to purchase products similar to those in the catalogue?
Certainly. You can send us pictures or samples of the items you require. Please note that custom or similar products may require a slightly longer delivery time.
Do you maintain stock for the listed orthopedic products?
Generally, we maintain stock for every listed product, with production runs occurring monthly. However, inventory levels depend on current sales conditions.
How can I confirm the exact inventory before ordering?
For the most accurate and up-to-date inventory information, please contact our sales representatives directly.