Q What is your company type and what certificates do you hold?
We are a manufacturer established since 1994. We hold CE certificates, ISO 13485:2003, ISO 9001:2008, and GMP compliance. We can also accommodate extra regulatory demands as needed.
Q Is it possible to buy items different from your standard design?
Yes, customized items are always welcome. Please note that delivery times may be longer for custom orders. We strive to support our customers' specific requirements in every way possible.
Q What are the available shipment options?
Shipment usually depends on customer requirements. We offer door-to-door courier services such as FEDEX, DHL, UPS, and TNT. Additionally, shipping by sea or air is also available.
Q Are OEM services available?
Yes, OEM service is always available. We have extensive experience in manufacturing according to customer specifications.
Q Where is the production facility located and can it be visited?
Our facility is located conveniently near the international airport for easy access. While travel may be restricted during certain periods, we offer virtual tour options for our customers to view our operations.
Q How do you ensure product quality?
Quality is ensured through our strict adherence to ISO 13485 and GMP standards throughout the manufacturing process, supported by over two decades of industry experience.
KaiSo Medical
