Manufacturer Profile
We are an innovative medical device enterprise. Since establishment, we have been adhering to the quality concept of "customer-centric", "technological innovation, quality first, customer satisfaction, excellence", to ensure high standards for every product. Our operations strictly follow international standards and laws, having passed the ISO13485:2016 quality management system international standard certification.
With advanced equipment and a strong, innovative technical team, we provide professional solutions and high-quality products that exceed customer expectations. Our commitment to precision and quality management has earned us high praise within the industry.
Frequently Asked Questions
Q1: Are you a manufacturer or a reseller?
A: We are a manufacturer with more than 25 years of experience in research, design, production, and sales of orthopedic instruments.
Q2: Do you support customization or OEM services?
A: Yes, we support OEM/ODM services. We can customize packaging according to your design, print logos on the device, or develop molds for different appearances.
Q3: How can I place an order and what are the payment options?
A: You can place orders directly via trade assurance or contact us for an invoice. We support TT, PayPal, LC, and Western Union payments.
Q4: What is the estimated shipping time after payment?
A: Sample orders are typically sent within 2 days. General orders take 3-20 days depending on the quantity. Customized orders require negotiation.
Q5: Can the TPLO saw be sterilized?
A: Yes, the TPLO saw handpiece is designed to be sterilized up to 135ºC to ensure clinical safety.
Q6: What is included in the standard configuration?
A: The standard kit includes 1 handpiece, 2 saw blades, 2 batteries, 2 transfer kits, 1 charger, and a choice of an aluminum case or sterilization box.
KaiSo Medical
