What are the available shipping modes and charges?
Normally we send through courier services like DHL, FEDEX, UPS, TNT, etc., or via post upon specific request from clients. Shipping charges depend on the courier service selected and destination.
Do you have ISO9001, ISO 13485, and CE approvals?
Yes, we maintain international quality standards. Please contact our sales team for specific certification documents related to the products.
What is the minimum order quantity (MOQ)?
We expect minimum orders to be at least US$500. However, we understand that customers may need to place smaller sample orders initially to test the market.
Do you provide free samples?
We can offer free samples, but the customer is responsible for the cost of freight.
Can I buy products similar to the catalogue but not shown?
Yes, you can send us pictures or samples of the items you need. Please note that custom or non-listed items may require a longer delivery time.
What are your terms of payment?
For payments <= 800 USD, 100% in advance. For payments > 800 USD, 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
KaiSo Medical
